"Things That Make Us Smart" by Donald A. Norman is a captivating book that delves deep into the intricacies of human cognition and how design plays a pivotal role in either enhancing or hampering our ability to comprehend and navigate the world around us. Norman argues that our intelligence stems not only from our individual mental capabilities, but also from the tools, technologies, and environments that surround us. Drawing from a diverse range of fields such as architecture, education, and technology, he illuminates how the design of these elements can shape our thinking and decision-making processes.

One fundamental concept explored in the book is "natural mapping," which refers to designing objects and systems in a way that aligns with our mental models and feels intuitive. Norman offers numerous examples of how natural mapping can greatly improve usability and enhance user experience, such as the design of door handles that clearly indicate whether to push or pull. Conversely, he also sheds light on instances where poor design and a lack of natural mapping can lead to confusion and errors.

Norman highlights the importance of timely and clear feedback in our interactions with the world. He asserts that effective communication and learning heavily rely on feedback, and discusses how technology can either provide helpful or misleading feedback, significantly impacting our understanding and decision-making abilities.

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The book further explores the concept of "knowledge in the world," where our environment serves as an external resource for problem-solving and cognitive augmentation. Norman dives into how the design of our physical and digital surroundings can either support or obstruct our access to relevant information, emphasizing the significance of well-organized and accessible knowledge systems.

Ultimately, "Things That Make Us Smart" underscores the critical role of design in shaping human cognition and intelligence. Norman's compelling arguments, coupled with a plethora of insightful examples, make this book a valuable read for anyone fascinated by the intricate relationship between design, technology, and human thinking.

What are readers saying?

"Things That Make Us Smart" by Donald A. Norman is an intriguing exploration of how design in technology can impact human cognition. The book has generated mixed reviews, with readers applauding the author's insightful ideas and practical illustrations, while also noting occasional repetition and a need for further elaboration on certain concepts.

Many reviewers commended Norman's ability to convey complex concepts through relatable examples. By using everyday scenarios and anecdotes, he enables readers to understand the relevance of cognitive principles in their own lives. Readers also appreciated his knack for explaining abstract ideas in a way that was easy to comprehend and apply.

Norman's analysis of how technology shapes human cognition and decision-making resonated with many readers. He examines how the design of everyday tools can either enhance or hinder our critical thinking and ability to make informed choices. This exploration prompted readers to reevaluate their interactions with technology and consider the cognitive implications it may have.

However, some readers found the book to be repetitive, with certain ideas and examples reiterated throughout the text. While repetition can be useful for emphasis, it became redundant for some readers, leading to a sense of stagnation in the book's flow. Additionally, a few reviewers felt that certain concepts could have been explained in more depth, as they believed the author glossed over important aspects of cognitive psychology.

Overall, "Things That Make Us Smart" is regarded as a valuable and thought-provoking read that offers a fresh perspective on the relationship between technology and cognition. Reviewers highly praised Norman's ability to bridge theory and practice, as well as his relatable writing style. However, some readers desired less repetition and more comprehensive explanations on certain topics. Despite this criticism, the book remains highly recommended for those interested in exploring the cognitive implications of technology design.

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